I delivered opening remarks to the Pima Community College Futures Conference late last month. The conference was attended by almost 160 PCC employees and government, education, business and community leaders. The question posed at the conference was simple and fundamental: “How does PCC know it has fulfilled its mission?”
The answer is critically important to the College. We need to demonstrate to the peer institutions who accredit us, and to the public, that we can accurately ascertain our strengths and areas needing improvement. Over the two-plus hours of the conference, attendees met in small groups. They proposed a wide range of indicators to effectively measure performance in several areas, including diversity, student access and success, and community engagement.
The information gathered at the conference will be refined and converted into Key Performance Indicators that, pending Governing Board approval, will be embedded into the College’s strategic planning process.
Naturally, given the topic, most of the conversation centered on numbers and analysis. I closed with a reminder that the College, while committed to being data-informed and evidence-based, must never lose sight of its underlying values or its focus on the individual student. At my table I heard the story of one student, Martin, whose goal is to become a lawyer and who has trusted in us his dreams and hopes for the future. In listening to Martin, who is of modest means, I was reminded of a quote from Melinda Gates: “If you are successful, it is because somewhere, sometime, someone gave you a life or an idea that started you in the right direction. Remember also that you are indebted to life until you help some less fortunate person, just as you were helped.”
This was the third Futures Conference held by the College. All have been expertly organized by our Office of Institutional Research, Planning and Effectiveness. Dr. Nicola Richmond and her team — including Michelle Henry, David Purkiss, table facilitators and other volunteers – once again did a great job in bringing together a diverse group of internal and external constituents to creatively collaborate on an important topic.